Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2019

Tyson the DOG

Sydney to Slovenia
Hi Rachael Tyson has arrived safe and sound to Zagreb in is all settled in here in his new home in Slovenia. Here you have a few photos of him enjoying himself. Thank you for all your help and for bringing him safely across the ocean. Kind regards, Monika

APRIL 2019

Muffin the CAT

Melbourne to Italy
Hi Rachel, thank you so much for assisting us with the move of Muffin to Italy! He is doing great, a lot better that I expected. He is an amazing boy. We picked him up from the airport and I made him relax in the car outside of the cage for the travel home. He cleaned himself, ate a lot and once home he wondered around and felt confident with the atmosphere super quick. Then he enjoyed all the cuddles that everyone gave him. I'll attach some pictures. Thank you so much again, I couldn’t be happier to have him with me now in this new journey.

MARCH 2019

Myla the DOG

Australia to Lisbon,
Hi Kaye, Myla arrived well. Now, we are enjoying exploring the streets of Lisboa and the beautiful coastline. I am sending you some pictures of Myla right after she arrived at the cargo terminal, exploring street culture in Lisbon, running around the coast with her new friend (my best friend's dog), Molly, and loving her new bed. Thanks again for your help and support during Myla's move. Inês

JUNE 2018

Miggy the DOG

Australia to Antibes, France
Hi Justin, My apologies for not responding earlier. Miggy is settled into his new home in Antibes France! He arrived safe, clean and very happy to see me...almost jumped out of the crate. I have included some photos of him sight seeing walks around Antibes, he is one lucky dog. Again thanks for your professionalism and delivering my beloved dog to me. Warm Thanks, Christine

FEBRUARY 2017

Lexi the DOG

Byron Bay to Switzerland,
Greetings Kaye ! Here we are, settling in Switzerland with Lexie ! I would like to thank you, Kaye, and Brooke, for your support in organising Lexie’s transfer. I felt in good hands and appreciated the photos and updates en route ! The pick up in Geneva unfolded smoothly and Lexie arrived in good health ! I must admit that I was relieved !! She has been very brave and settled in no worries !! We sure will speak again when it is time to bring her back to Australia… in a few years time !! Here’s some pics of Lexie in her new surroundings… a long way from the sunny beaches of Byron Bay ! Bye for now, Best regards, Veronique