Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2023

Mr China the Domestic Shorthair

Brisbane to Auckland, New Zealand
The Jetpets team guided us smoothly through the entire relocation of our cat from AUS to NZ. Would highly recommend!

OCTOBER 2023

Gus the Scottish Fold

Sydney to Auckland, New Zealand
Gus has been great and I’m pleasantly surprised at how calm he’s been since I picked him up, I feel like your team must’ve taken great care of him.

SEPTEMBER 2023

Yetti the Domestic Short Hair

Auckland to London, United Kingdom
Jetpets made the process for my cats to fly from NZ to the UK so straightforward and seamless. Excellent service!

SEPTEMBER 2023

Kira the Domestic Short Hair

Auckland to Vancouver, Canada
Contacted Jet Pets and right from the first contact was so impressed. Amazing communication every step of the way!!  What an experience for both her and I…it made my transition back home so smoothly and with no worry. HIGHLY HIGHLY recommend.

JUNE 2023

Lucy the Domestic Shorthair

Wellington to Sydney, Australia
Jetpets was fantastic in getting everything sorted out for me. They were excellent in providing me with updates once Lucy's journey began. Overall a great experience, and Jetpets is highly recommended if you need to send your fur baby to a destination within NZ or to another country.