Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2007

HARLEY the CAT

BRISBANE to MELBOURNE, AUSTRALIA

Hi Tammy, Just wanted to drop you a quick note to say thank-you for arranging the relocation of our beloved cat, Harley, from Brisbane to Melbourne. The service both yourself and the whole Jetpets staff provided was outstanding!

Harley seems to have adapted well to his new surroundings and continues to wake us up each morning for his food! Thanks again and if we ever relocate, you'll be the first person I call.

Kind regards, Victor.

MAY 2007

POSSUM AND PERCY the CATS

MELBOURNE to MINNEAPOLIS, USA

Hi Rhiannon,

Just wanted to say thankyou for all your teams help in getting my two precious cargo's to me safe in Minneapolis. Apart from Possum (the cat) having a cold they are both doing fine. Adjusting to the below zero weather conditions here.

Once again, thankyou for all your help.... Cheers! Sarah

FEBRUARY 2007

VINNIE AND MIRO the TONKINESE CATS

MELBOURNE to BEIJING, CHINA

Hi Emily

I have been amiss not emailing sooner - been settling the animals down for the past few days. All in the transport went really well. The dogs and cats although a little stressed out arrive safe and sound. As for bringing them to China. For other expats the advise is really simple ... make sure they have a garden (its invaluable - as I don't think an Aussie dog would adjust too well to a high-rise life) and understand the seriousness of what you are undertaking. China is very much a go out and about life. If you are not serious about investing time with your animals within their home then to be honest I think you would be better off not bringing them. The other thing to realise is that there are lots of "badly trained" dogs in Beijing. Many of the smaller breeds are very aggressive and not safe to pet. This really does mean you have to be super sure your dog is trained well, as the Chinese are timid of dogs as a whole, and are nervous when you walk by with one - and based on some of the temperaments I have seen in the dogs with good reason. Is it worth it - in a nutshell yes. Ok its a hassle, and I have yet to from up with the US$600 registration fee etc. but its not impossible, its not for the feint hearted, but if you love your dog and see it as a true companion then I would do it all again. Cheers and thanks to all concerned, it was and is greatly appreciated. As China opens up I can imagine you will have more of these types of requests, so if you want to point any customers our way for advice etc. just let me know.


Cheers Stuart

FEBRUARY 2007

DILI AND LUCKY the CATS

MELBOURNE to ZURICH, SWITZERLAND

Adam

Just a quick note to let you know that both cats (Dili and Lucky) arrived safely on Thursday morning and that after a few days have settled in very comfortably into their new home in Switzerland. Many thanks to the Jet Pets team for an excellent job.

Please pass on our thanks to the Pet Motel in Brisbane for looking after them so well for us for 3 months.

Best Regards David and Angela Gangell

JANUARY 2007

MR BIG the CAT

HOBART to STAVENGER, NORWAY

Hi Rhiannon,

A big thank you, to you and your team for all your efforts on getting Mr.Big shipped over seas!!Despite all obstacles!! He is now a Norwegian Citizen, and I think he loves it!! Hope everything is good back in Brisbane and that you are busy, pleas find attached a couple of pictures of Big enjoying his new surroundings in Norway, this is his favorite hang out spot, his brand new sheep skin (fake) basket!!Thanks again heaps!!

Regards Anette & Mr. Big