Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2019

Bailey and Digby the DOG

to Singapore
Hi thanks so much for your excellent care. Bailey and Digby are settling in well to their new life in Singapore. Here they are making new friends at a local dog park. I would recommend Jetpets to anyone who asks. Kindest regards Sally

MARCH 2019

YiYi the DOG

Perth to Hong Kong,
Hi Aleesha, I have collected yiyi smoothly from the airline freight terminal yesterday. When we got home, she was quite nervous at the beginning but soon she started exploring her new home and found her own spot to hanging around with. I really appreciate the service from Jetpets. Jetpets is a very reliable agency, the whole process was very professional since the quoting stage. I can feel the care from the team and believe everyone who works for Jetpet loves what they're doing. Will definitely recommend Jetpets to others if someone is planning to travel with pets. Thank you so much for your assistance and service.

FEBRUARY 2019

Mimi the CAT

Australia to Taipei, Taiwan
Hi, I’m so excited she is home. Thank you for your service - 100% satisfaction.

FEBRUARY 2019

Makai and Molly the DOG

Australia to Kuala Lumpur, Malaysia
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.

APRIL 2018

Judith the British bulldog

Auckland to Hong Kong, Hong Kong

Judith is a rock star! She was very nervous about getting out of the crate, but once out she was super happy and curious. My best friend came with me to help drive us home, and she already decided she loves him. She and I are cuddling on the sofa in the living room for the night. Thanks very much for all your assistance with everything.

Regards, Jayne