Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2019

Mabel the DOG

Sydney to Wellington, New Zealand
Hi Aleesha, Just wanted to thank you and all the team for assisting us get Mabel the beardie from Sydney to Wellington NZ. So many questions, so many things to learn, yet all the staff guided us thru it....and she arrived safely! We appreciate all you have done.....thank you. Regards, Alison Famewynn

MAY 2019

Meka and Bam the DOG

Melbourne to Invercargill, New Zealand
Hi Biljana, Thank you so much for the safe, smooth and easy journey home for my babies Meka and Bam. They arrived safe and sound on Wednesday night and are settling in well! Meka has been fine, like nothing happened for her, she's home! Bam is slowly getting around in his new home, he has the spare room to himself to settle in as he has another cat 'Snooks' to adjust to! Once again, thank you heaps! I have also attached some pictures!!!! Jess Anderson

MAY 2019

Puss and Oscar the CAT

Brisbane to Auckland, New Zealand
Thanks for all your help, you were fantastic. Cats are settling in to their new pad. Many thanks, Chris Jackson.

MAY 2019

Alfi the DOG

Canberra to Napier , New Zealand
Hi Jasmine & Rachael, Thank you so much for transporting Alfi from Canberra to Napier. He arrived last night and has settled in very quickly with his new housemates Bailey ( pictured below) and Brandy. Coming from Canberra Alfi hasn’t seen a lot of the beach so he enjoyed the Napier waterfront on a big walk this morning. Very impressed with the service received by Jetpets. Many thanks Anouschka

MAY 2019

Koru the DOG

Australia to Christchurch, New Zealand
Hi, thanks so much. That couldn’t have gone more smoothly. Koru arrived so happy & healthy. Many thanks Biddy Hamilton