Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JANUARY 2017
Snowy the DOG
Hi Kaye,
Snowy has been great! An absolute star. Love her food and adores her big brother. She has no problems going to her crate in the evenings and not soiled her bed a single time. She normally wakes us up once in the middle of the night to go to the toilet. Snowy was slightly lethargic yesterday after her vaccine but is back to her usual crazy self today.
Thank you so much for arranging her travels and making it so easy.
DECEMBER 2015
Sasha the DOG
Melanie,
Thank you for your email and a huge huge thank you for delivering "Sasha" into our lives. She is so affectionate and although the nights are still a bit tough, she has settled in so well to tropical Singapore. I am glad I went with our friend's recommendation to use Jetpets. Great customer care.
Regards, The Ware family
OCTOBER 2015
Alfie the DOG
SEPTEMBER 2015
Zoey the DOG
Hi Kelly and Melanie,
After 2 hours of bureaucracy at the airport this morning, Zoey is safely at home in Tokyo. Thank you for all your efforts!
She is happy and healthy (hasn't missed a beat) and super affectionate. We are all thrilled and love her to death.
Regards
Andrew
APRIL 2015
Bodhi the Golden Retriever
Hi Melanie
How's the going? Thousands of apologies for our disappearance since Bodhi's arrival on 18 March. We are equally anxious to convey our heartfelt appreciations for all your meticulous and extraordinary efforts in ensuring Bodhi's smooth transition across the globe. Without your great coordination and assurances, Bodhi would not have arrived in better shape and time all the way from Sydney to HongKong, especially on this island estate where there is delivery time restrictions. The logistics that you and your team at Jetpets have enabled Bodhi's safe and happy arrival. She was delivered to me expeditiously on the very morning she arrived. Needless to say, both my hubby and myself were overjoyed to receive Bodhi when she emerged wagging her beautiful tail.
Thank you once again for everything. Special thanks to Geoff Street for so thoughtfully taking Bodhi for an extended walk before boarding her on her long-hauled flight. These are the main criteria we were counting on when we decided to engage Jetpets, Great Service and Care Factor. Keep it up!
Kind Regards,
Khim & Jason