Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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AUGUST 2021
Loki the Japanese Spitz
Auckland to Perth, Australia
Hi Sommer! Thank you for all your help with organising Loki’s move to Perth. Everything went smoothly and he’s slowly staring to settle in. Claudia.
JULY 2021
Oscar the Chihuahua
Wellington to Sydney, Australia
Hi Sommer, Thank you for all your help. Oscar is fast asleep and relaxing at home with me after a few happy tears. Kind regards, Alex 
JULY 2021
Sketch the Border Collie
Auckland to Adelaide, Australia
Just to let you know that Sketch arrived safe and sound in Adelaide, and is one very happy puppy to be back on ‘her’ beach! Thank you both for all your help. She arrived in very good spirits, not too affected by things at all. I wonder if she remembers that at the end of the plane trip, the beach is waiting for her? Wishing you both all the best. She is very happy with her new view!
JANUARY 2020
Ripley the Border Collie
Auckland to Launceston, Australia
Hi Steph Thank you so much to all the team for being so kind to Ripley. She arrived safe, happy and healthy this afternoon. The updates, especially pictures, helped so much with stress and worry on my end. Thanks for the quick and detailed communication during booking and helping out wherever possible (especially with the crate and public holiday logistics) I'm so grateful to have my girl here, safe. I've attached some photos 😛 Jess.
JANUARY 2020
Jaffa the Welsh Corgi
Auckland to Hobart, Australia
Jaffa arrived home safe, stress free and happy, thank you Jetpets for making his trip stress free as possible.