Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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DECEMBER 2019
Marlee the Labradoodle
Adelaide to Newcastle, Australia
Would like to thank Jetpets for the safe arrival of our new fur baby Marlee.... a special thank you to the 2 ladies I dealt with throughout the day checking up that she’d made the flights & all was well with her. Will definitely recommend Jetpets.
DECEMBER 2019
Monty the Border Collie
Brisbane to Perth, Australia
Just wanted to say a big thankyou for getting our little fur baby, Monty, here safely last week. He is so little, and we appreciate the care he was given on his journey from Brisbane to Perth!
DECEMBER 2019
Kira the Siberian Husky
Vancouver to Perth, Australia
Hey Nicole, The first week home has been quite hot for Kira with temperatures over 40 degrees everyday. We have been stuck inside most day with little time spent outside. However, she is settling in well thankfully, eating and drinking normal again and is her happy self. Thank you to Jetpets and especially yourself for all your hard work and courage to stay strong in the last couple of weeks with the paperwork etc. Thank you so much ! We are still over the moon excited to have her back ! Now my daughter Lillian is walking and all over her haha. Anyways , thank you again , we are a family of 4 again.
DECEMBER 2019
Macy the Miniature Dachshund
Dubbo to Melbourne, Australia
Thank you all for your loving care of our sweet girl. She was so well looked after, we couldn’t have asked for a better service! From tracking her flight to seeing her arriving safely and laying eyes on her for the first time, you guys made it all possible! Thank you.
OCTOBER 2019
Sandro the German Shepherd
Milano-malpensa to Melbourne , Australia
Hi Melanie Sandro got released from the Australian quarantine Sunday, and he was VERY VERY happy to hear my voice when I greeted him in Sydney airport Cargo. So happy that I almost got nervous about the crate falling off the trolley! He looked happy, healthy and sound so he must be getting used to the Australian quarantine process! I don’t think there are many dogs that have done that THREE times 😉 Got the international travel crate as well. So I’m ready for ‘next time’ (Hungary 2020 | Finland 2021 ) 😉 Stefano, Melanie and Chris - THANK YOU for all your help. You have all been awesome and tolerated my stress of travelling across the globe with a dog . Until next time - take care! Sanne