Privacy Policy

At Jetpets we respect the privacy of you and your pet. We will not wilfully disclose any personal information regarding our users without first obtaining their permission, unless required by law. The following discloses our information gathering and dissemination practices of personal and non-personal information we collect when you visit our site. By using our web site, you consent to the collection and use of your information as outlined in this policy.

Online Quotations

To enable us to provide quotations for the transport of your pets we collect personal information from you through our secure online forms. This information is used solely for quotation and booking purposes and will not be disclosed to any third party without the permission of the sender, either express or implied, unless required by law.


Jetpets uses cookies to deliver content specific information to you when you visit our site. Jetpets does not use cookies or any other method for personally identifying users. It is possible for you to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not. Please refer to your individual browser help files for instructions on cookie settings.

Collection of Information

The Jetpets site records information about your use of the site, but does not record any personal information. Whenever a page is requested from our web server, we record the search terms entered, time, date and URL of the request, along with information on the browser software that is being used. This information is used to analyse the way in which people utilise our site, enabling us to improve our services and is not used in any way to uniquely identify a customer.


We receive and reply to email from users on a regular basis. For record-keeping purposes we retain copies of all incoming and outgoing email. Information in the email we receive or send will not be disclosed to any third party without the permission of the sender, either express or implied, unless required by law.

External Sites

This site contains links to other sites. Jetpets is not responsible for the privacy practices or the content of such websites.


Jetpets send out a regular newsletter to all customers, if you don’t wish to receive this please follow the unsubscribe links in any of our newsletters.


This Privacy Policy is subject to change at any time.

Further Information

If you have any questions with regards to privacy or suggestions on how we can improve our service then please get in touch