Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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NOVEMBER 2019
Glen & Doug the Beagle
Sydney to Christchurch, New Zealand
I could not say a nicer word about Jetpets! They were absolutely wonderful during our recent move from Sydney to NZ. The move itself was stressful enough for us, but knowing that both our cat and dog were well looked after made it so much easier. Jetpets are with you every step of the way and always super friendly and helpful. Thank you so much for getting Glen and Doug to their new home, that was really the most important part of the move to us! 🙂
NOVEMBER 2019
Linguine the Dachshund
Melbourne to New York, United States
Hi Paige, Sandii and Jerry Just wanted to say a big thank you from Jen and I for helping getting our little boy to us. We had such a wonderful reunion and he was so happy to see us. Lots of kisses, cuddles and dancing. He is settling into his new surroundings well. Loves all the different smells! Thank you so much again for making his journey home seamless and keeping us up to date Rob
OCTOBER 2019
Lulu and Wilbur the Japanese Spitz
Brisbane to Vancouver, Canada
Hi Biljana, Thank you for all of your assistance in moving Lulu and Wilbur to Canada with us. After a few weeks we have settled into our home in Banff and are loving the snowy weather! Thanks again! Kind Regards, Greg and Georgia
OCTOBER 2019
Patch and Waffle the Domestic Short Hair
Brisbane to Berlin, Germany
Hi Justin, Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything. Best wishes, Rachel
OCTOBER 2019
Sandro the German Shepherd
Milano-malpensa to Melbourne , Australia
Hi Melanie Sandro got released from the Australian quarantine Sunday, and he was VERY VERY happy to hear my voice when I greeted him in Sydney airport Cargo. So happy that I almost got nervous about the crate falling off the trolley! He looked happy, healthy and sound so he must be getting used to the Australian quarantine process! I don’t think there are many dogs that have done that THREE times 😉 Got the international travel crate as well. So I’m ready for ‘next time’ (Hungary 2020 | Finland 2021 ) 😉 Stefano, Melanie and Chris - THANK YOU for all your help. You have all been awesome and tolerated my stress of travelling across the globe with a dog . Until next time - take care! Sanne