Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2013

MAILKO AND SEN the SIAMESE

PERTH to HONOLULU, UNITED STATES

Hi Danielle,

My two cats made a nice trip back to Hawaii and are doing very well. 🙂 Thank you so much for looking after them since they are such a big part of our family.

Regards,

Aimee

JULY 2013

ELLA the DOG

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Jasmine sorry for the  late email . Ella arrived safely here at our home Tuesday afternoon around 4pm we all were so excited too see her arrive at the gate lots of tears from me it was a long 5 days . Ella jumped out of her crate wagging her tail n bum very happy to see us . Ella has settled in here really well . Thank you Jasmine for all your help , I am very impressed with the professionalism you provided to us via email and phone calls and especially to our Darling Ella . I will be back in contact with you in 2 years on our return to Australia . Also a Big Thank you to Marnie who picked Ella up on her Vet visit day then again on the Friday before her big flight, so friendly thanks Marnie x

JULY 2013

ALFIE BEAR the DOG

MELBOURNE to DUBLIN, IRELAND

Good Morning Danielle!

Hope Jetpets star employee is well today! 😉

So Alfie Bear has been to the Vet, all vaccinations are up to date and he is fighting fit!

He will be receiving his F3 Vaccination from this vet so if you could minus that from the quote and forward me the final quote - including the Rabies shot from the AQUIS vet - I can then put down my deposit tomorrow.

Thank you so much for all your time and wonderful service, I recommended  you highly at the Vets as the person to talk to if any of their clients are moving their pets!

Have a wonderful day.

Kindest Regards,

Emma

JULY 2013

SHARNI the SHEEPDOG

PERTH to WAGGA WAGGA, AUSTRALIA

Hi Ashlee,

I just wanted to thank you for your services for getting my dog Sharni to Wagga. Emma who we met at the airport was lovely and had everything sorted for us to put her straight on. Sharni arrived in on time to Wagga with no problems.  I was really pleased with the overall service of Jetpets. Although I have dealt with Jetpets many times in my previous job this was my first time being a customer and I couldn’t be happier. If I’m not flying with my dog taking them as excess baggage,  I would definatly use you guys again and will highly recommend you within the dog show world.

Kind Regards

Ashlea

JUNE 2013

CLYDE the CAT

GLADSTONE to BRISBANE, AUSTRALIA

This is my little guy Clyde. He flew from Gladstone to Brisbane via Jetpets a couple of weeks ago. Slept most the car ride home and taken to meet the rest of the family. Thanks Jetpets for such a great service and friendly staff on the phone who made booking my little guys flight so fast and easy! Would recommend Jetpets to any one.

Shana