Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

• Write a Review on Google
• Write a Review on Product Review
• Share on Jetpets Facebook or Instagram

Jetpets Happy Travellers

NOVEMBER 2024

Molly the DOG

Auckland to Paris, France

I'd like to thank all involved for Molly's travel under the challenging circumstances forced upon you with regard to airline protocol changing. Nevertheless,  she's here and very happy. Many thanks for the exceptional kiwi crew from Jetpets.

NOVEMBER 2024

Zues the DOG

Adelaide to Christchurch, New Zealand

Excellent service. Clear and responsive communication. Our dog arrived happy and well after his journey from Australia to New Zealand. We have used Jetpets twice now and highly recommend the company.

OCTOBER 2024

Toby & Olly the DOG

Auckland to Amsterdam, Netherlands

My dogs arrived very well after the long journey and are happily settling in their new home in Europe. This is the second time I use Jetpets and I highly recommend them for your pet transportation. They definitely provide a 5 star service.

OCTOBER 2024

Taika the DOG

Melbourne to Auckland, New Zealand

Every staff member I spoke to was extremely helpful and willing to discuss ideas to make the vet visits and journey more comfortable for our dog.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!

SEPTEMBER 2024

Poppy the CAT

Auckland to London, UK

Thank you so much for the lovely updates! It’s so reassuring to hear she was getting pats and love. Thanks so much again for all of your help getting her here!