Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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AUGUST 2021
Tilly the Cat
Auckland to Brisbane, Australia
Hi Stephanie, Elle, Just a quick message to say thanks for all your help in getting Tilly to Brisbane. She has far exceeded our expectations on how she handled it - I’m sure given by all the fantastic care and attention by you both. We really appreciate it. An afternoon of eating and sleeping I believe is on the cards for Tilly. Thanks again.
AUGUST 2021
Loki the Japanese Spitz
Auckland to Perth, Australia
Hi Sommer! Thank you for all your help with organising Loki’s move to Perth. Everything went smoothly and he’s slowly staring to settle in. Claudia.
AUGUST 2021
Frankie the Doberman
Auckland to Los Angeles, United States
Hi Sommer, I have collected Frankie and she is all good! They said she didn’t bark at all and was really happy which is so great. She was super chilled in her crate when I got her. Just went for a quick walk around the airport dog park - Freedom Park is a good spot to recommend other clients if they are traveling to LAX! Thanks again, we really appreciate your help to get here home safely! Kind regards, Gabrielle 
JULY 2021
Oscar the Chihuahua
Wellington to Sydney, Australia
Hi Sommer, Thank you for all your help. Oscar is fast asleep and relaxing at home with me after a few happy tears. Kind regards, Alex 
JULY 2021
Sketch the Border Collie
Auckland to Adelaide, Australia
Just to let you know that Sketch arrived safe and sound in Adelaide, and is one very happy puppy to be back on ‘her’ beach! Thank you both for all your help. She arrived in very good spirits, not too affected by things at all. I wonder if she remembers that at the end of the plane trip, the beach is waiting for her? Wishing you both all the best. She is very happy with her new view!