Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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NOVEMBER 2019
Jipi the Old English Sheepdog
Sydney to Guayaquil, Ecuador
Hi Justin, Jipi arrived safe and sound in Guayaquil where he had a sleepover at the Holiday Inn, on the Saturday he crossed the Andes at 4,200 metres before arriving in Cuenca, a beautiful city where he will be staying a week. Next week Jipi will be travelling to Canoa, a fishing village on the Pacific Ocean which he will then call home. He is in good spirits, maybe a tad clingy but the myriad of new smells gets him super excited when we walk the streets. Everything about the Jetpets experience was first class especially as I’m assuming there aren’t too many requests to ship animals to Ecuador. Thank you all. Greg
NOVEMBER 2019
Meekah the Irish Wolfhound
Melbourne to Edinburgh, United Kingdom
Hey Justin, We are very happy to have Meekah back with us. Everything went so smoothly! Thank you for sending us the picture and report card before she took off too, it put our minds at ease a little bit. She was so happy to see us and is in good spirits, we can tell she was well looked after on her journey. We wouldn't hesitate to recommend you to anyone travelling with pets! All the best, From a pair of very grateful dog parents.
NOVEMBER 2019
Abby & Max the Rottweiler
Melbourne to London, United Kingdom
Hi Justin Everything went according to plan, thank you for all your help and supporting me through the nerves. Regards Kathryn
NOVEMBER 2019
Kaida, Kuma & Max the Akita
Sydney to Dubai, United Arab Emirates
Hi Justin, Thank you for your help bringing our pets over to Abu Dhabi. They have finally relaxed and are starting to enjoy their new surroundings. Regards Liz & Matt
NOVEMBER 2019
Misty & Rueben the Domestic Medium Hair
Sydney to Miami, United States
Hi Kate, Sandii and Jerry It will be a week tomorrow that Misty and Rueben had arrived from Sydney into Miami.
They arrived in great condition and spirit much to my surprise and great relief.
The regular updates and photos certainly put me at ease.. not that I did not think they would have been taken care of, but more so due to this having been one of their longest journeys that had ever taken outside of home in their 14 years of life.
They are transitioning well to their new home .. baby steps being taken in introducing them to my brother and sister-in-law’s cat Bugsy .. but good signs are ahead.
I cannot thank you all enough for your kindness and professionalism during Misty and Rueben’s trip. Kind regards
Trudie Smith