Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2019

Be Be and Mochi the Moodle

Sydney to Hong Kong
Hi Justin,   Thanks for helping to relocate them to Hong Kong.

JULY 2019

Gizmo the Boxer

Alice Springs to London, United Kingdom
Hi Rachael! Thanks for all of your help! Gizmo arrived super wiggly and happy yesterday! We are very appreciative of all your and Jetpets’ work! Thanks and take care, Amelie

JULY 2019

Ted the Labradoodle

Melbourne to London, United Kingdom
Me n Ted Reunited. He’s already enjoying life back in Europe. Thanks everyone!

JUNE 2019

Bea the Border Collie x Blue Heeler

Sydney to London, United Kingdom
Yay she is here in one piece and seems to have handled it like a trooper. Thank you so much for all your work and handling my nervousness. Great job! Melissa and Bea.

JUNE 2019

Bella the Domestic Short Hair

Melbourne to Kuala Lumpur, Malaysia
Hey Justin, Great to hear from you. Bella arrived home from quarantine today and we're so happy to have her with us. I just want to thank yourself, Dr Jade, Rose and Mayz for all your hard work and caring for our Bella. With the numerous calls and texts from myself, I always received prompt responses and reassurance - this meant so much to me. Particularly the video call with Bella 🙂 I visited Bella in quarantine every day and was pleasantly surprised at what a peaceful place it was. I am also appreciative at the access to Bella I was given and the wonderful people who care for the animals. Please find attached a photo of Bella taken a little earlier today. Thank you again Justin and I will be in touch when we're planning on returning to Australia. Best regards, Madeleine