Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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SEPTEMBER 2019
Bella the Hungarian Vizsla
Hobart to Christchurch, New Zealand
Hi Melanie, Bella arrived in good spirits yesterday and is settling in to where she was a few years ago ( still remembered how to open front door and let her self in when we got home). Thank you very much for the move for her from Hobart to Christchurch. I’ve included some pics from her drive home from the airport. Thankyou so very much George and Bell
SEPTEMBER 2019
Parker and Nova the Domestic Short Hair
Sydney to San Francisco, United States
Hi Kaye They're settling in to their new home and I've attached a couple of photos for you of them looking very relaxed in bed and one of Parker surveying her new kingdom. Thank you to the whole Jetpets team for all of the help and support over the last few months. You took the stress out of the experience for us and I really appreciate everything the team did. All of our questions and concerns were addressed so quickly and I don't think we could have gotten through it without Jetpets! Thank you again for getting our beautiful little ones over here safely with us. Kind regards Tenielle
SEPTEMBER 2019
Woody the Miniature Schnauzer
Melbourne to Hong Kong
Hi Melanie, Thank you for helping us. Woody is happy at Hong Kong home now. Very appreciate that all the staffs are nice and treat woody well. Thank you very much ^^ Best regards, Ashley Chan
SEPTEMBER 2019
Reika the American Bulldog
Perth to Toronto, Canada
A picture to prove that Jet Pets successfully transported a princess back home safe and sound. We couldn’t be more grateful. Thank you all so so much. Outstanding service.
AUGUST 2019
Ylvi the Golden Retriever
Amsterdam to Adelaide, Australia
Hi Emma, Ylvi is enjoying walks at the beach, playing in the garden or just being near us... Thank you for such uncomplicated support during the entire journey and helping us bringing Ylvi to Australia. It was hard to leave her when she was picked up to Amsterdam but it was a great moment when we saw her sitting in the crade at the freight terminal in Adelaide! Our son already spotted her and called her name, she immediately played attention and started to wag her tail! We did not need any photo proof it was convincing enough to whom she belongs.... As promised we attached a few photos to say “thanks a lot” and good bye You did a great job and we always felt good informed. We appreciated that so much! Say thanks to the entire team and to everybody who was involved. Regards, Annette & Jens