Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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SEPTEMBER 2019
Forrest the Chihuahua
Melbourne to Los Angeles, United States
Hi Melanie, Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys. Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!
SEPTEMBER 2019
Whitey the Domestic Short Hair
Adelaide to Damman, Saudi Arabia
I would highly recommend Jetpets to anyone and everyone who’s looking into relocating their fur babies. We used the amazing Jetpets service to help get my fur baby Whitey to Bahrain. We had tried contact with a lot of other animal transport services and we received crazy high quotes. Biljana and Aleesha assisted us with all queries until we settled and put deposit. They’re are phenomenal, every query I had, was answered immediately. I’m one of those paranoid fur mother who was losing sleep prior to Whitey being relocated from Adelaide to Bahrain (almost 17hrs flight). But they made the entire process much more endurable for all of us, I was always kept in the loop. My little fur baby was well looked after and honestly took the process a million times better than I thought. Whitey is sending her fur-isses to Biljana, Aleesha, and her pet handler. She is settling in beautifully. We are very grateful to the entire JetPets team for being with us through this. Your contact and support was extremely professional and prompt. We will be using jetpets again as it was so easy and not stressful at all Thankyou team Jetpets!
SEPTEMBER 2019
Griffon the Australian Shepherd
to Melbourne, Australia
Hi Emma, We collected Griffin, and he's had a very happy reunion!!! Thank you so much for such a wonderful job getting everything done so smoothly! Cheers, Charity
SEPTEMBER 2019
Hunter the Miniature Dachshund x Jack Russell
Perth to London, United Kingdom
Hunter has arrived safely in Oxford thanks to Jetpets. They have been super flexible and efficient even though we had to change flight plans last minute. They have kindly responded to every questions and concerns, we would be using Jetpets again in the future to go back to Australia.
SEPTEMBER 2019
Bella the Hungarian Vizsla
Hobart to Christchurch, New Zealand
Hi Melanie, Bella arrived in good spirits yesterday and is settling in to where she was a few years ago ( still remembered how to open front door and let her self in when we got home). Thank you very much for the move for her from Hobart to Christchurch. I’ve included some pics from her drive home from the airport. Thankyou so very much George and Bell