Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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SEPTEMBER 2019
Bronte the Saluki
Dubai to Melbourne, Australia
Hi Nicole Thanks so much. I was so pleased to have her back. She was mental - didn’t have an opportunity to video the chaos. About 2 hours after she got home, I was able to get this picture though! Thanks to you, and to Ruth, for your great work. Kind regards Clare
SEPTEMBER 2019
Shibarini the Rhodesian Ridgeback
Sydney to Manila, Philippines
Justin Robart, who handled my dogs trip from Sydney to Manila took care of the whole process brilliantly, taking my stress levels from 200% to 10%. Everything was completed in a very short time and on time. Sarah, who picked my dog up, treated her beautifully and with care. Everything went well on the Australian side. I traveled with my dog and knew the Philippine side of customs, having sent two dogs up there a few years ago, was going to be a challenge, time consuming and frustrating. This is no reflection on Jetpets but just the way it works over there. Thankyou again for all your help Jetpets. It was well worth it.
SEPTEMBER 2019
Bandit & Rocket the Schnauzer x Poodle
London to Melbourne, Australia
Hi Everyone, Bandit and Rocket are safely back in Australia. They are healthy happy and excited to be with our folks. Thank you for all your help and patience in making this work for us. They have been in safe hands! All the best for the future. Regards, Marcus
SEPTEMBER 2019
Oskar the Pug x Beagle
to Newcastle, Australia
Hi Nicole, I picked up my baby on Saturday and he seemed very happy and calm...I think he is happy to see me which is wonderful he has been very cuddley which is different to how he was when he came to Singapore. We have been to the beach which he loves so hopefully I am forgiven. This is Oskar in one of his new beds in his yard!! Once again can’t thank you enough...
SEPTEMBER 2019
Buddy and Rosco the Labrador Retriever
Melbourne to London, United Kingdom
Hi Biljana, I’m happy to report that Buddy and Rosco have soon settled into their new home and they are loving exploring the English countryside! Thank you Kind regards Elaine