Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2018

Tommy, Simba and Cobra the DOG

Australia to Dubai, United Arab Emirates
Dear Nicole, Thank you and your brilliant team for handling all documentation, pickup & boarding and their onward flight to Dubai and straight into their boarding in Dubai. Thank you for making it smooth and  stress free!! Best Regards, Amna & Lyndon

AUGUST 2018

Tilly the DOG

Australia to Christchurch, New Zealand
Hello Nicole I can't thank you enough for the wonderful service and care we recieved through jetpets. I really appreciated all the updates given to me while Tilly was in your care. The partner company in Christchurch was brilliant as well and I collected a very happy bouncy girl. She's settling in well on the farm and is enjoying runs on the beach. Again I can't thank you enough I'll be recommending you to everyone. Many Thanks Zoe

JULY 2018

Fidget and Billy the DOG

Australia to Edinburgh, United Kingdom
Hello Rachael! Fidget and Billy arrived home safe and sound. They settled in wherever we stopped on route home really quickly and definitely getting comfortable at home! Just wanted to say a massive thank you for all your help through this process, thank you for being patient and helpful with all my queries and worries. Many thanks again Abbi

JUNE 2018

Scully the DOG

Sydney to La Paz, Bolivia
Hi Brooke, Scully has now arrived in Bolivia - she was exhausted after her huge trip, but super excited to see us, as we were also! It took about 6 hours after she landed to get to us, but the company in La Paz were in constant contact with me regarding where they were up to, except at the end when he surprised me by arriving unexpectedly! I got the impression it took some time due to the holiday here yesterday. Thank you so much for all your help, we appreciate it Sarah

JUNE 2018

Miggy the DOG

Australia to Antibes, France
Hi Justin, My apologies for not responding earlier. Miggy is settled into his new home in Antibes France! He arrived safe, clean and very happy to see me...almost jumped out of the crate. I have included some photos of him sight seeing walks around Antibes, he is one lucky dog. Again thanks for your professionalism and delivering my beloved dog to me. Warm Thanks, Christine