Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

Search - Jetpets Happy Travellers

FEBRUARY 2019

Miti the DOG

Australia to Tahiti,
Hi Justin, What happiness, Miti has arrived safely. I am very satisfied with the work of Jetpets, it is thanks to the professionalism of Jetpets as well as efficiency, the conscience of all the staff of Jetpets that Miti arrived in top form here. I want to thank all the staff of Jetpets, Nicole, Melanie, the veterinarian, as well as the other people who contributed to the well being of Miti that I do not know ... But above all, above all, I can not thank you enough Justin, for everything you did for Miti and me, for your kindness, your availability and your professionalism , your patience with me Thank you very much Justin !!!!! Kind regards , Kim

FEBRUARY 2019

Mimi the CAT

Australia to Taipei, Taiwan
Hi, I’m so excited she is home. Thank you for your service - 100% satisfaction.

FEBRUARY 2019

Princesa the DOG

Australia to Los Angeles , United States
Jetpets team, We just want to say a big thank you for your support and help during the process to bring Princesa to the states. We couldn’t do it without you! We picked her up this morning and she was very happy and playful. Please extend our thanks to the team in Los Angeles. Thank you again for your wonderful service and experience. Cheers, Cecilia, Daniel & Princesa

FEBRUARY 2019

Makai and Molly the DOG

Australia to Kuala Lumpur, Malaysia
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.

JANUARY 2019

Marmalade the CAT

Australia to Dublin, Ireland
Hi Rachael Apologies for my delayed response but we have been busy settling into life in Ireland. Marmalade seemed none the worse from his long journey when we collected him in Dublin. As the photo shows he quickly adapted to life in Ireland. Thank you for taking such good care of him on his trip. We are delighted to have him here with us. Kind regards Niamh & Trent