Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2019

Myla the DOG

Australia to Lisbon,
Hi Kaye, Myla arrived well. Now, we are enjoying exploring the streets of Lisboa and the beautiful coastline. I am sending you some pictures of Myla right after she arrived at the cargo terminal, exploring street culture in Lisbon, running around the coast with her new friend (my best friend's dog), Molly, and loving her new bed. Thanks again for your help and support during Myla's move. Inês

MARCH 2019

Thomas the DOG

Sydney to Auckland , New Zealand
Justin everything was awesome. My partner and I are so happy and impressed with JetPets high level of service, standards and communication. Justin our first contact was amazing. Thank you so much for all of your help and encouragement, it means a lot. Melanie, thank you for being so responsive & helpful and always helping sure we had the right info and got booked on the right flight together. To everyone else; the Handlers, the vets and the office and admin staff, you blew us away with your attentiveness, live updates, photos & info our dogs wellbeing. You all cared the whole time from the first call to the updates right before our dogs flight. Thank you so much from both of us and from our happy boy Thomas! Cheers, Jonathan & Amie

MARCH 2019

Boston and Addie the DOG

Australia to Auckland, New Zealand
They’re both loving life right now!!! Thanks for all your help and assistance. Made it stress free!!! Thanks so much again. Appreciate it.

FEBRUARY 2019

Percy the DOG

Australia to Dubai, United Arab Emirates
Hi Jasmine, A big thank you to the Jetpets team for getting our darling Percy to us safely. We are all so happy to have him here! Thanks again, Amelia, Jean, Hugo, Eden and Percy

FEBRUARY 2019

Lola the DOG

Sydney to Christchurch, New Zealand
Hi Aleesha, Everything went very smoothly for pick up. I have attached a photo which we shared on Instagram. Thanks again for everything Keiran and Bonny