Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

JULY 2023

Jacinda the English Staffordshire Terrier

Brisbane to Wellington, New Zealand

Thank you so much for all your help. Jetpets have been amazing. The vet Simon is a dead set legend too!

JUNE 2023

Lucy the Domestic Shorthair

Wellington to Sydney, Australia

Jetpets was fantastic in getting everything sorted out for me. They were excellent in providing me with updates once Lucy's journey began. Overall a great experience, and Jetpets is highly recommended if you need to send your fur baby to a destination within NZ or to another country.

JUNE 2023

Tilly the Golden Retriever

Auckland to Vancouver, Canada

It soothes my heart to see that you and the team took such great care of our precious Tilly bear. You did a wonderful job and I can't thank you enough.

MAY 2023

Scooter the English Staffordshire Terrier

Nelson to Auckland, New Zealand

Really happy with service on an urgent booking.  Got back to me quickly and service each end made for a stress-free flight for my much loved dog. Really top people, meeting and greeting each end who care about pets. Would use them again without hesitation.

MAY 2023

Sneaky McGee the Domestic Shorthair

Auckland to Melbourne, Australia

I have no words to describe how happy I am with your service. I was so scared and anxious about this trip. Sneaky arrived in a clean crate and was tired but has settled in so well to her new home.  Thank you so much!